Amazon email scam
Action Fraud has received several reports from victims who have been sent convincing
looking emails claiming to be from Amazon. The spoofed emails from "firstname.lastname@example.org"
claim recipients have made an order online and mimic an automatic customer email notification.
The scam email claims recipients have ordered an expensive vintage chandelier. Other
reported examples include: Bose stereos, iPhones and luxury watches.
The emails cleverly state that if recipients havenít authorised the transaction
they can click on the help centre link to receive a full refund. The link leads to
an authentic-looking website, which asks victims to confirm their name, address,
and bank card information.
Amazon says that suspicious e-mails will often contain:
- Links to websites that look like Amazon.co.uk, but aren't Amazon.co.
- Attachments or prompts to install software on your computer.
- Typos or grammatical errors.
- Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from Amazon.co.uk.
Amazon will never ask for personal information to be supplied by e-mail.
You can read more about identifying suspicious emails claiming to be from Amazon by visiting
To report a fraud and cyber crime, visit:
Action Fraud website.
or by phone:0300 123 2040